Artificial Intelligence (AI) will replace the need for a human workforce, is a misconception, says Wessel Oosthuizen, Senior Manager, TMT, Deloitte Africa. AI is an effective tool that can support a business to build a more efficient workforce and assist with cost-saving initiatives.

Oosthuizen says that skills and capacity building in the field of AI, as well as critical thinking and a workforce that understands how to leverage this technology – are key for businesses to remain relevant in a rapidly changing world.

“Individuals with finance, engineering or computer science backgrounds – who understand both the...