This time a year ago the big news in the telecommunication space was the impending shutdown of South Africa’s ADSL service. Who would’ve thought that one year later we’d see unprecedented internet usage volumes, daily Zoom calls increase by more than 2000% and biometric, no touch facial recognition technologies take centre stage to avoid physical contact in any public space?

“The ‘future’ we anticipated has been thrown into the present day as the world continues to navigate its way around the COVID-19 new ‘norm’,” says Calvin Collett, managing director for Supersonic. “We are being forced...