Mastercard and MultiChoice simplify the DStv payment process for customers by introducing a smartphone payment option.
Mastercard at Mobile World Congress (MWC), recently announced a new solution for South African MultiChoice customers to quickly and conveniently pay their digital satellite television accounts using Masterpass, the global digital payment service from Mastercard, on their smartphones.
Customers can download Masterpass from the iOS or Android app store, register, and load their credit, debit or cheque cards from any bank into the digital wallet. Payment card information, including card details from Mastercard and other payment networks, is only captured once, eliminating the hassle of repeatedly entering these details each time they want to pay their bill.
To settle their DStv accounts, customers simply click on the link they receive from DStv via SMS, and select Masterpass as the payment option. They authorise the payment by entering their ATM PIN or One Time PIN and their account is updated within a few minutes.
“We’re pleased to work with MultiChoice South Africa to make bill payments simpler, faster and more convenient for DStv customers,” says Mark Elliott, division president of Mastercard, South Africa. “With Masterpass, customers can simply use the app on their smartphones to manage their payments anytime and from anywhere – be it at home, at work or on-the-go.”
Another key benefit – DStv customers who missed payments and had their DStv service disconnected, can settle their accounts using Masterpass and get reconnected quickly.
“With the new Masterpass payment option, our customers never need to miss out on their favourite shows or big sporting events. The collaboration with Mastercard helps us to give our customers simple, secure and pain-free payment options that make life easier for them,” says Mark Rayner, CEO for MultiChoice South Africa.
Customers can rest assured that their information is secured, as the Masterpass digital wallet uses multiple layers of security, ensuring the user’s personal and payment details are protected.